退款政策

Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Conditions
To be eligible for a return, your item must be in the same condition that you received it:

In its original packaging.Accompanied by the receipt or proof of purchase.

How to Start a Return
To initiate a return, please contact us at jenshops1230@gmail.com.

Please note: * Returns must be sent to the following address: [Room 694, Building A, No. 99 Fenghuang 4th Road, (Sino-Singapore Guangzhou Knowledge City), Huangpu District, Guangzhou, Guangdong, China]

If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted.

For any questions regarding returns, feel free to contact us anytime at: jenshops1230@gmail.com.